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At BIMASTORE LLC, customer satisfaction is important to us. This Return and Refund Policy explains the conditions under which returns and refunds are accepted for our shipping supplies and packaging products.
We accept returns within a limited time after delivery if the product is unused, in its original condition, and in the original packaging. To be eligible for a return, items must not be damaged, altered, or used in any way.
Certain items may not be eligible for return due to hygiene, custom orders, or bulk purchase conditions.
To start a return, customers must contact BIMASTORE LLC customer support before sending any items back. Returns sent without prior approval may not be accepted. Customers are responsible for return shipping costs unless the item received was defective or incorrect.
Once we receive and inspect the returned item, we will notify you about the approval or rejection of your refund. Approved refunds will be processed to the original payment method within a reasonable time.
Shipping charges are non refundable unless the return is due to an error on our part.
If you receive a damaged, defective, or incorrect item, please contact us as soon as possible with proof such as photos. We will work to resolve the issue through a replacement or refund based on the situation.
Exchanges are subject to product availability. If you need a different item, please contact our support team to confirm availability before returning the original product.
BIMASTORE LLC reserves the right to update or change this Return and Refund Policy at any time. Any changes will be posted on this page.
If you have any questions about this Return and Refund Policy, please contact BIMASTORE LLC through our website or customer support channels.
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